Acceptance of Terms
These Terms and Conditions (“Terms”) form a legally binding agreement between you and LuckyAtlas Limited (“Company,” “we,” “our,” or “us”) regarding your access to and use of the LuckyAtlas website, content, and related services.
By using our platform, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you must immediately discontinue use of the website and its services.
Eligibility Requirements
To access and use LuckyAtlas, you must meet the following eligibility criteria:
- Be at least 18 years old (or 21 where required by law).
- Be a legal resident of the United Kingdom.
- Have the legal capacity to enter into binding agreements.
- Not be self-excluded or barred from gambling activities.
- Not be restricted by any court order or regulation.
- Provide accurate, current, and verifiable personal information when registering.
We reserve the right to verify your eligibility at any time. If we find that you have violated these requirements, we may suspend or terminate your account without prior notice.
Account Setup
Registration Guidelines
- Each player is allowed only one account on LuckyAtlas.
- All registration information must be accurate and up to date.
- Identity verification is required before any withdrawal.
- You are fully responsible for maintaining the confidentiality of your account details.
Security Responsibilities
- Keep your login credentials private and secure.
- Notify us immediately if you suspect unauthorized access.
- Use strong passwords and consider enabling two-factor authentication.
- Always log out from shared or public devices after use.
Deposits & Withdrawals
Deposits
- Deposit limits may apply according to your account settings.
- Most deposits are processed instantly, though delays may occur depending on the payment provider.
- The payment method must be in your own name.
- We reserve the right to reject deposits from certain accounts or payment sources.
Withdrawals
- Withdrawals require full identity verification before the first transaction.
- Most withdrawals are processed within 24–48 hours.
- A minimum withdrawal amount applies depending on the method used.
- Funds will be sent to the same payment method used for the deposit.
Game Rules & Fair Play
General Guidelines
- Each game follows its specific rules and payout tables.
- All outcomes are determined by Random Number Generators (RNGs) to ensure fairness.
- Bets cannot be changed or canceled once confirmed.
- Technical errors or disconnections may invalidate bets or winnings.
- We may impose limits on bet sizes to ensure responsible play.
Prohibited Actions
Players must not engage in:
- Bonus abuse or systematic exploitation of promotions.
- Collusion with other players.
- Use of bots, scripts, or automated tools.
- Any attempt to manipulate game results.
- Activities related to money laundering or fraud.
Violation of these rules may result in account suspension, forfeiture of funds, and reporting to authorities.
Bonuses & Promotions
- All promotions and bonuses are subject to specific terms and conditions.
- Wagering requirements must be met before any withdrawal.
- Some bonuses may be limited to specific time frames or game types.
- We reserve the right to modify or terminate promotions at our discretion.
- Abuse or misuse of bonuses may result in account closure and loss of winnings.
- Only one bonus per user, household, or IP address is allowed.
Responsible Gambling
At LuckyAtlas, we promote responsible gaming practices and encourage players to stay in control.
You can:
- Set personal deposit and time limits.
- Take temporary breaks or self-exclude at any time.
- Use session reminders and reality checks to manage playtime.
- Seek professional help through trusted organizations like GamCare or BeGambleAware.
If gambling is no longer enjoyable, please stop and reach out for assistance. Support resources can be found at www.begambleaware.org.
Privacy & Data Protection
Your privacy is extremely important to us. All personal data collected on LuckyAtlas is processed in accordance with our Privacy Policy and the requirements of the UK Data Protection Act and GDPR.
By using our services, you consent to the lawful collection, use, and storage of your personal information as outlined in our Privacy Policy.
Limitation of Liability
- LuckyAtlas provides all information “as is” without any warranties, express or implied.
- Our liability is limited strictly to the funds deposited on our platform.
- We are not liable for indirect, incidental, or consequential damages.
- Technical malfunctions or interruptions do not constitute grounds for liability.
- Your use of the LuckyAtlas website and services is entirely at your own risk.
Account Suspension or Closure
We may suspend or close your account in the following circumstances:
- Violation of these Terms or any of our policies.
- Evidence or suspicion of fraud, collusion, or illegal activity.
- Regulatory or legal obligations.
- Operational reasons or business restructuring.
Any remaining funds will be returned after successful verification and compliance checks.
Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales.
Any disputes arising under these Terms shall be resolved exclusively in the courts of England and Wales.
Changes to Terms
LuckyAtlas may update these Terms from time to time. Updates become effective once published on our website.
Your continued use of LuckyAtlas after changes indicates your acceptance of the revised Terms. For significant updates, we may notify users via email or on-site alerts.
Contact Information
Address: 22 Maple Crescent, London SW1A 3QJ, United Kingdom
Phone: +44 (0) 203 917 4256
Email: [email protected]